Order & Delivery Information

ORDER INFORMATION:

Open: 8:00 am - 5:00 pm (except Sunday, National Holiday).

Contact Us: 061 881 880, 015 333 756.

Telegram, WhatsApp: 061 881 880.

When receiving an online order from our site or app, we will re-confirm the order by Phone call or message before processing the order. 

We require an address detail, including House number, Street number, Sangkat, Khan, Phone number, and Google map in order to arrange delivery service.

Please Note Our frozen meats are usually a few grams less or overweight. Therefore, we will re-confirm the meat’s weight before processing the payment.

DELIVERY TIMING:

Any orders create before 3.00pm will be delivered the same day in Phnom Penh zone. After 3.00pm, will be delivered in the next working day.

Delivery times also depend on order quantity, area, time, weather, traffic conditions, etc.).

DELIVERY FEE:

• Minimum Order $20.00     : Delivery fee $2.00 in Phnom Penh Zone

• Orders Above $30.00        : Free Delivery in Phnom Penh Zone

• 25 Provinces Delivery       : Delivery fee, packing $5.00 and deliver by Virak Buntham Express.

• + Note: In case the customer needs urgent delivery, we will provide Grab Express Delivery for order amount as below:

  • Charge Grab delivery fee (Orders value between $0-$79)
  • Free Grab delivery $2-$3 (Orders value between $80-$120)
  • Free Grab delivery $3-$5 (Orders value between $121+)

PAYMENT INFORMATION:

• All the orders could be paid by cash on delivery (COD) except for frozen meats that are needed to be cut and require pre-payment.

• Order over USD200, prefer pre-payment through ABA Pay or Wing Payment.

• Payment must be paid in Cash in USD, ABA Transfer, or Wing Payment.

• The Exchange Rate will be USD1 = 4100Riels.

• Note: 50$, 100$ on Cash On Delivery (COD) Please write your currency serial Number in the invoice (Which is Provide By Our Delivery Man).